FAQ
Here are some frequently asked questions we get. If your question isn't answered here, please call us or send us an email with your question so we can make sure to answer it for you.
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1
Why pick a Bernese Mountain Dog as your next furbaby?
There are many good reasons to add a BMD to your family. They are easy to train, loyal to their family and even-tempered calm disposition. They are gentle with children, patient and eager to please. Besides these amazing qualities, you can click here for more information about this breed.
2
What should you look for in a breeder?
Here are a few tips when looking for a reputable breeder:
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Home visits are welcomed and encouraged including all areas that puppies and parents are housed.
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Conscientious breeders will allow dams to rest in between litters to allow dam to fully recover.
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Is extremely knowledgeable about the breed they are selling and should be able to answer any questions about temperament, lifespan, health risks, exercise requirements etc.
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Has a good standing relationship with their vet.
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Has references from other families
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Will provide a written contract with a guarantee of health. They will allow time for an examination by a veterinarian of your choice. If any medical problems are diagnosed, breeder should be readily available to take the puppy back and provide a full refund.
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Provides you with all pedigree and certifications documentation.
3
What happens if I can no longer care for a puppy I buy from DGB?
When buying a puppy from DGB, we put in the contract that we will request that you give us the first option to re-home the dog if you find that circumstances prevent you from keeping him/her.
4
Will I get updates about my puppy?
Once you put your deposit and pick out your puppy, you will get weekly updates including weight, pictures and videos of your puppy. You can also request FaceTime dates with your puppy to watch them play. We will also add you to our FB group so that you can keep up to date with the latest pictures and videos.
5
What is your health guarantee?
All of DGB puppies are sold with a one-year health warranty against any debilitating congenial defects. Debilitating congenial defects are those present at birth that are either life-threatening or would prevent the puppy from fulfilling the intended purpose for which it was purchased. If it is determined by a licensed vet that your puppy suffers from this during the first year of warranty period, you will have the option to receive another puppy from a future litter.
6
What kind of stimulation will my puppy receive within the first 8 weeks?
All puppies will go through our curriculum for ENS and ESI. You will get weekly updates on progress of your puppy.
7
This is my first dog, what if I need advice?
We understand this can be an exciting time and you maybe a little nervous too, if this is your first time. We will be here for puppy advice along the way for your first year. If we are not able to help, we will refer you to a trainer or veterinarian. You can check out our Puppy 101 page to help you get started on the right foot.
8
Why should I NOT get a Bernese Mountain Dog?
You SHOULD NOT get a dog if you can not commit to keeping it for the next 8-10 years (some even live to 13). Bernese Mountain Dogs LOVE to be around their humans so if you travel a lot or will be leaving them alone the majority of the time, than this breed is NOT for you.